Resources

Guides, documentation and tutorials to help B2B buyers and suppliers get the most out of AdeptLink — from posting your first RFQ to managing cross-border shipments.

For buyers: sourcing smarter

Learn what to include in a quote request so suppliers can respond accurately: product details, quantity, quality requirements, delivery timing, and target price.

The buyer guide covers quote requests, offer comparison, orders, shipment tracking, and disputes.

The payment guide explains how optional payment protection holds and releases funds.

For suppliers: winning more business

Respond quickly to requests that match your products. Keep your catalog complete, with clear prices, quantities, and lead times.

The supplier guide covers verification, catalog uploads, quote responses, and getting paid.

Questions on pricing, commission rates or the Pro plan? See the full pricing breakdown.

Resources FAQ

Where can I learn how to post an effective RFQ?
The Getting Started guide walks through the entire RFQ process step-by-step, including how to write specifications that attract accurate quotes, which fields are mandatory, and how to set a realistic target price. Find it at adeptlink.com/getting-started.
Is there documentation for how milestone-protected payments works?
Yes. The How Milestone Payments Work page explains the four-stage flow (buyer commits payment, supplier ships, buyer confirms receipt, milestone released) with a full FAQ covering dispute timelines, supported currencies, and fee structure.
Does AdeptLink have an API for integration?
AdeptLink offers a REST API for enterprise customers needing ERP, accounting or logistics integrations. The API documentation is available to approved partners. Contact the sales team at sales@adeptlink.com to request API access and documentation.
Are there video tutorials for new users?
Written guides and step-by-step walkthroughs cover all core workflows — RFQ posting, quote comparison, purchase order creation, shipment tracking and dispute filing. Video content is in production. Subscribe to the newsletter via the Contact page for updates.
Can't find what you need? Contact support or search the Help Center.