Privacy Policy

Last updated: April 1, 2026

This Privacy Policy explains how AdeptLink Inc. ("AdeptLink", "we") collects, uses and shares information when you use our marketplace. It should be read together with our Terms of Service and Cookie Policy.

1. Information We Collect

  • Account information you provide (name, email, phone, company, country).
  • Transactional data (RFQs, quotes, orders, invoices, shipments) needed to operate the marketplace.
  • Technical data (IP address, browser, device) collected automatically when you use the Service.

2. How We Use Your Information

  • To provide, maintain and improve the Service.
  • To verify supplier identities (KYC) and prevent fraud.
  • To process payments, ship orders, issue invoices and resolve disputes.
  • To send transactional, security and (with consent) marketing communications.

3. Sharing of Information

  • With counterparties to a transaction (buyers see their suppliers and vice versa).
  • With service providers who process payments, send email, host infrastructure, or perform analytics on our behalf.
  • With authorities when required by law or to protect the rights, safety or property of AdeptLink and its users.

4. Data Retention

We keep your information for as long as your account is active and for a reasonable period afterwards to comply with legal, accounting or reporting obligations.

5. Security

We use industry-standard safeguards including encryption in transit, hashed passwords and access controls. No method of transmission is 100% secure, and we cannot guarantee absolute security.

6. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.

7. Your Rights

Depending on your jurisdiction you may have the right to access, correct, delete or port your data, restrict or object to certain processing, and lodge a complaint with a supervisory authority.

8. Cookies

We use cookies and similar technologies. See our Cookie Policy for details and how to manage them.

9. Children

The Service is not directed to individuals under 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy here and updating the "Last updated" date.

11. Contact Us

Questions or requests? Email privacy@adeptlink.com or use the contact page.