How to reset your AdeptLink password
Reset your password at /forgot-password. Enter your account email; AdeptLink sends a one-time link valid for 60 minutes. Click the link, enter a new password (12+ characters, must include letters and numbers), and you are signed back in. If 2FA is enabled, you also need a current 6-digit code or one recovery code.
Key facts
- Reset-link delivery time: under 90 seconds for 99% of emails.
- Reset link validity: 60 minutes; expires after first successful use.
- Password requirements: 12+ characters, must include letters and numbers, blocked against the Have I Been Pwned breach list.
I no longer have access to my account email
Open a support request at support@adept-link.com from any email. AdeptLink Identity Recovery requires you to re-verify the same KYC documents originally submitted at registration. Median recovery time: 36 hours; 95th percentile: 5 business days. AdeptLink does not allow email change without identity recovery to prevent account takeover.
Best practices for B2B account passwords
Use a password manager (1Password, Bitwarden, KeePass) and generate a unique 20+ character password per account. Combine with TOTP 2FA for maximum protection. Never reuse the password from your personal email; 81% of all data breaches in 2024 involved reused or weak passwords (Verizon DBIR 2025).
Frequently asked questions
- Why was my reset link rejected?
- Three common reasons: (1) link expired after 60 minutes, (2) link was already used once, or (3) you requested a newer reset which invalidated the old link. Request a fresh link from /forgot-password.
- Will resetting my password log me out of other devices?
- Yes. Resetting the password invalidates all active sessions across web, mobile, and API tokens. You must sign in again on every device.
Related guides in Account & Security
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